Digital & Technology

Sales Negotiation Skills

This course strengthens sales skills by focusing on value-driven conversations, ethical influence, and lasting client relationships.

English
~ 8 hours
HRD Corp Claimable

Course Overview

Build confidence and skill in navigating high-stakes sales conversations. Learn how to prepare, position value, manage objections, and close deals that are mutually beneficial. This course emphasizes ethical influence, relationship-building, and long- term client trust.








 

Learning Outcomes

  • Understand the psychology and structure of successful negotiations.
  • Build rapport and handle objections with professionalism and clarity.
  • Present value propositions that resonate with client needs.
  • Close deals while maintaining trust, transparency, and long-term relationships.







     

Course Outline

Foundations of Sales Negotiation

Learn the principles of negotiation, buyer psychology, and key differences between selling and persuading. Understand the stages of a successful sales negotiation.

Value-Based Selling and Positioning

Discover how to align solutions with client needs and emphasize value over price. Learn to tailor messaging to buyer motivations.

Objection Handling and Conflict Resolution

Develop techniques to anticipate and respond to objections with empathy and clarity. Turn resistance into conversation and conflict into opportunity.

Closing Strategies and Long-Term Relationship Building

Explore ethical closing techniques that foster mutual agreement. Learn how to follow up, reinforce value, and lay the groundwork for repeat business and referrals.

Frequently Asked Questions (FAQ)

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